Podcast /Karen Green /EP 45
Episode 45 · September 2, 2026

Understanding Wine Choices

KG
Guest
Karen Green
Episode Summary
Karen Green, diving deep into the psychology behind wine purchasing decisions. Karen highlights the significant shift in wine consumption trends, particularly among younger consumers who are increasingly seeking low and no-alcohol alternatives. With insights from her work in the Quality Food and Drink Awards, she shares her observations on how emotional appeals, such as labels featuring cute animals, can influence buying behavior. Karen also discusses the differences in how men and women approach wine buying, suggesting that while men may lean towards logical decision-making, women often buy based on emotional connections. This episode reveals the complexities of the buyer's journey, including factors such as occasion and personal preferences, and emphasizes the importance of marketing strategies that resonate emotionally with consumers. Tune in to gain valuable insights into the evolving wine market and the factors that guide our choices. https://buyerology.co.uk/
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Transcript
00:00
Welcome to the Best 5-Minute Wine Podcast with Forrest Galley.
00:14
Wine and alcohol consumption is way down.
00:17
The newer generation is looking for alternatives that are alcohol-free.
00:21
Are you finding that's worldwide or is that the States or is that everywhere?
00:25
I think it's certainly the case in the UK. There is a reduction in wine consumption.
00:34
France, yes, slightly. It is slightly down as well. I think people are looking for
00:41
no low alternatives. And funnily enough, I've cut back on alcohol a lot. And so I've been
00:50
investigating this and I thought, well, there's not actually going to be anything in France.
00:54
And there was a whole gondola of low, no alcohol wine. And I was really surprised. I was like,
01:02
wow, OK, only in one store, mind you. I mean, I've been to four different retailers and only
01:07
one's actually got it. But I think people are interested in it as a different, especially
01:13
younger people, I think. No low? No low, yeah. I mean, I actually work for the Quality Food and
01:19
Drink Awards and we're currently recruiting entries for the drink section. And we were
01:26
discussing, funnily enough, last week what to call this category. And they were like,
01:32
well, it's no low, obviously. And I was like, OK, fine.
01:35
Have you found that women sell differently from men and vice versa when it comes to wine?
01:41
I think we all buy emotionally. So we buy, we think we buy logically, but we buy emotionally.
01:48
But I think men probably think they buy more logically and are probably more interested in
01:55
the logical side of wine. So they might be more factual. They might be looking more at
02:04
where it's from, where it's grown, more data driven, whereas women maybe a little bit more
02:11
emotional. So maybe they are more swayed by the picture, for example. So we know that
02:18
I was studying a presentation course one day and they were like, if you put in the picture of a
02:23
kitten or a puppy, it gets people into an emotional state and it makes them buy more.
02:29
And this wasn't about labelling food or drink. This was how to do a presentation. And I've used
02:35
it quite a lot, actually, as an analogy. You put up some kittens and then you make your salient
02:40
point. And I think, and I'm not denigrating women in any shape or form, but I think there is more of
02:47
an emotional buy for women. So I think they would certainly be buying differently as a consumer.
02:56
In a sales environment, it's been really interesting because I see now when I started
03:03
out as a buyer, pretty much all the account managers were male, whereas now you see a lot
03:08
more women because I think women are, I don't know, maybe more people, people. I don't know.
03:13
I don't know what it is about women, but I do think women sell differently and probably do sell
03:18
better. Maybe they're more interested in people. What's actually happening in your brain when
03:22
you're trying to filter out 400 bottles and get down to just one purchase? It's what we call in
03:28
the trade, the buyer's journey. So the buying journey. So it's how have you got to the wine
03:35
fixture? So is it because you want a bottle for Saturday night? Is it because you had a horrible
03:42
day and you want a bottle of wine? Is it because you're going to a dinner party? Is it because you
03:47
want to wow somebody? So that is the start. So you come into the store, you go, right, I want some
03:56
wine. Then you get to the fixture. You've got that thought process. And then it really will depend
04:04
on, again, there's occasion, but then also what are you buying the wine for? Is it for a particular
04:11
dish? Is it, but it will depend on obviously the knowledge and the interest in the wine. People
04:17
will never buy the cheapest wine. They'll buy like two prices down. So when someone comes to the
04:22
fixture, when I go to the fixture, I look at it. And in France, it's all done by domains and the
04:30
name of the winery, rather than in the UK, it's like, it's a Chardonnay, it's a Pinot Grigio. So
04:35
you kind of go, well, I actually like Chardonnay, so I'll buy that one. And then I'll buy one,
04:39
but that one's a bit more expensive, or that one's won an award. It's hard. People, and I was at a
04:45
party a couple of weeks ago, and somebody bought in a bottle of, it'll have been rose, because
04:49
where we live, it's mostly rose. I bought this one because I really liked the label. And everyone's
04:54
going, oh yeah, isn't it nice? Yeah, it's really pretty, really nice. It's pretty random, obviously,
04:59
because I work for, of course, Food Awards. We like to say that the awards help people make
05:05
selections. And there is a lot of research to say that
05:08
the various awards can help people just tip them over the edge.
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